Tips For Getting Crews To Take Pictures

Over the course of a year, the difference between getting photo documentation on a job and not getting it can add up to tens of thousands of dollars. Yet getting these pictures is often like pulling teeth. We routinely hear the echo from contractors that getting crews or reps to take photos is one of their biggest pain points.

Here are a few suggestions:

#1 Tie it to compensation. Perhaps the greatest incentive for crews to take photos lies in the form of a monetary incentive. Give them a few extra bucks a square, tie it to a bonus pool, or assign a dollar amount to document each element of the roof.

#2 Give them better tools. Nobody likes taking photos on a flip phone, or maybe they keep their prized iPhone in the truck to prevent damage. Get them a camera or get them a case.

#3 USE COMPANY CAM. Company Cam is the industry leader in photo documentation for contractors. They make it EASY to snap pictures, comment on them, and highlight the damage. There's also no need for the crew to send them to you because everything is stored in the cloud. You can access them anywhere, anytime.

#4 Make it part of the job description. For new hires, start them on the right foot from day 1. Train them on how to take good photos and make it a requirement. For the rest of the team, call them in for a meeting and make it a policy. And bring pizza.